Lamu Water and Sewerage Company Limited (LAWASCO) is the designated Water Service Provider mandated to provide reliable, affordable, and sustainable water and sewerage services to the residents and institutions within Lamu County. As a County Government entity, LAWASCO is committed to ensuring that communities have access to safe, clean, and adequate water while promoting improved sanitation and environmental sustainability in accordance with the Constitution of Kenya, the Water Act, and national sector regulations.
Serving one of Kenya's most unique coastal regions, LAWASCO plays a critical role in supporting public health, economic development, tourism, commerce, education, and overall quality of life by delivering dependable water services across its areas of operation. The Company continuously works to expand service coverage, improve infrastructure, enhance operational efficiency, and strengthen customer service to meet the growing demand for water services.
At the heart of LAWASCO's operations is a commitment to customer satisfaction, transparency, accountability, and prudent management of water resources. Through strategic investments in infrastructure, technology, and institutional capacity, the Company continues to modernize its operations and adopt innovative solutions that enhance service delivery, improve revenue management, and support informed decision-making.
LAWASCO recognizes that water is a vital resource for social and economic transformation. The Company therefore collaborates closely with the County Government of Lamu, national government agencies, development partners, regulators, community organizations, and other stakeholders to ensure sustainable management of water resources and continuous improvement in service delivery.
As part of its digital transformation agenda, LAWASCO is embracing modern technologies to improve operational efficiency and customer experience. The implementation of integrated digital platforms for customer account management, meter reading, billing, payment processing, reporting, and customer communication reflects the Company's commitment to delivering convenient, transparent, and responsive services while strengthening financial sustainability.
Today, LAWASCO remains focused on its vision of becoming a trusted and customer-centered water service provider by continually improving service reliability, expanding access to safe water and sanitation services, protecting the environment, and creating lasting value for the people of Lamu County through innovation, integrity, professionalism, and excellence in public service.
